We have a third generation Apple TV [ A2737 ] that will no longer stream Netflix on an Older Samsung [ UN60HU8500F ] Will upgrading to latest Apple TV fix the problem ? Netflix support suggested buying an Amazon fire stick or other similar device ? Our Samsung used to stream Netflix and we don't have problems with other streaming apps and certainly don't want to replace Samsung.
[Re-Titled by Moderator]
That sounds like a server error, not able to find the content.
Maybe try uninstalling Netflix and installing it again on the Apple TV.
click here ➜ Install or delete apps on Apple TV - Apple Support
You may also want to contact your Internet service provider and verify they aren't blocking Netflix for some reason. Unlikely, but it can happen.
Also, just to rule out potential causes, you may want to take your Apple TV to a friend or relative's house and test it out on their internet connection and see if it works.
If Netflix works there, but not at home, the it may be an issue with your internet connection, or your ISP as mentioned blocking Netflix specifically.
If it does not work, then it's possibly an issue with the App or the Netflix service directly.
If other services on the Apple TV are working correctly, it's unlikely to be an issue with the Apple TV itself, so changing it out will probably not resolve the issue if its caused by something external.
There should be no need to replace that Apple TV. It's still a current device and should stream All services fine, including Netflix.
You definitely don't need to replace the TV.
The Apple TV is a similar device to a Fire Stick.
What exactly is happening when you try to stream Netflix?
Does it issue an error?
Does it simply not start playback?
Have you tried unplugging the Apple TV from power for 15 or 20 seconds and then plugging it back in?
"selected show not available at this time try again later" no errors reported, all selections resulted the same unavailable at this time. We contacted Netflix phone support and went thru extensive routine unplugging Samsung but didn't unplug Apple TV.
Apple TV no longer streams Netflix on old Samsung TV
