My iPhone 13 Pro Max overheats, popped and just stopped working

Hi there, have a “loyal” iPhone 13 Pro Max, for these past 4 years, uh, recently i have experienced a bad problem where it kept overheating below the camera lens, recently its been smelling like burned plastic from the lower speakers, and it has been really hot to the touch, its almost like a hot stovetop pan, i have had to grab it with a really cold humid towel, recently before it stoped working it burned me a couple of times, and the screen started to slide out slowly very slowly, you can see it rising up, and as it slowly rose up, the lcd started to show these little lines on the screen then a lot of lines, to the point where the whole screen turned into a green flash-bang, and as much as i tried to hold it down it would burn a lot, i dont know how many times i mentioned it, but it would really hurt, and i heard a small clack or click or a pop from the inside you can almost start seeing the inside and it got a little smelly, like burning or melting copper, and smoke coming from the left top screen, left it there to cool for about an hour, and until i was finally able to grab it, the screen came very loose to the point where u could start lifting it, tried turning it on and nothing would happen, i figured i lost my pictures and everything because when i tried connecting it to a laptop with itunes, it would not detect anything, and when i tried seeing if something backed up on my iCloud, the phone did not appear at all on my account, want to know what i can do if theres a repair or replacement option, dont have AppleCare or AppleCare+

iPhone 13 Pro Max

Posted on May 23, 2025 6:57 PM

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Question marked as Top-ranking reply

Posted on May 23, 2025 7:01 PM

Sounds like the battery failed. That's what happens if a lithium battery fails catastrophically.


Make an appointment at the Genius Bar of your local Apple Store. They will examine it and explain your options.

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2 replies

May 23, 2025 7:03 PM in response to Cinnamon_Cowboy

"My iPhone 13 Pro Max overheats, popped and just stopped working: the phone did not appear at all on my account, want to know what i can do if theres a repair or replacement option, dont have AppleCare or AppleCare+"

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Get a New iPhone:

Your battery has corroded, and that has become a health hazard. So, find out how you can dispose of this properly. And keep corroding devices out of your computer's ports.


Cooling this Down:

Use my User Tip: Cooling Down an Overheating iPhone - User Tip

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My iPhone 13 Pro Max overheats, popped and just stopped working

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