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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
There is something wrong with my watch. The kcal counter is at 6 kcal after 25 minutes of exercise at 11 o'clock. I have reset the calibration, turned it off and on. What else can I do?
[Re-Titled by Moderator]
Apple Watch Series 9, watchOS 11
Did you check, if your Health Details on the watch are still correct?
To find out, open the WatchApp on your iPhone -> All Watches -> Health -> Health Details
Did you check, if your Health Details on the watch are still correct?
To find out, open the WatchApp on your iPhone -> All Watches -> Health -> Health Details
thank you, that was the problem. there was an incorrect weight data in it
You're welcome, enjoy your workouts again 🙂
Why is my Apple Watch's kcal counter not increasing during exercise?
