Why hasn't my approved Apple refund been received?

Got a message regarding about refund at it was being approved but the apple but I haven’t received the money yet




[Re-Titled by Moderator]

iPhone 12

Posted on May 25, 2025 12:36 PM

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Question marked as Top-ranking reply

Posted on May 25, 2025 12:39 PM

According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Note—Once a decision has been made on your refund request, you will get a follow up email from Apple.


Click ▶︎ Check Refund Status.


Good luck! 👋🏼😉

2 replies
Question marked as Top-ranking reply

May 25, 2025 12:39 PM in response to kvusinlo

According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Note—Once a decision has been made on your refund request, you will get a follow up email from Apple.


Click ▶︎ Check Refund Status.


Good luck! 👋🏼😉

May 25, 2025 12:41 PM in response to kvusinlo

Refunds can take awhile after being approved. See the following from Check the status of a refund for apps or content that you bought from Apple - Apple Support


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


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Why hasn't my approved Apple refund been received?

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