My refund was approved but I haven’t received the money yet. My bank confirms no refund was received. What should I do and who should I contact about this?
[Re-Titled by Moderator]
Original Title: Refund
iPhone 16 Pro Max, iOS 18
If Apple has already stated that you are entitled to a refund, please see:
When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
From: Check the status of a refund for apps or content that you bought from Apple - Apple Support
If Apple has already stated that you are entitled to a refund, please see:
When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
From: Check the status of a refund for apps or content that you bought from Apple - Apple Support
Apple refund is not received by bank
