I have requested a refund for a subscription. The status of the refund says 'Refunded' however I have not received the refund in my bank account. 30 days have already passed. I have used apple pay for the initial payment. My bank says I should ask Apple support. What can I do?
applesandtea wrote:
I have used apple pay for the initial payment. My bank says I should ask Apple support. What can I do?
Request a refund for apps or content that you bought from Apple - Apple Support
Actually what Apple says is, "If you don't see the refund after 30 days, contact your financial institution."
If you need to contact Apple about this, click on this link --> https://getsupport.apple.com/?PGF=PGF63006&category_id=SC0060&symptom_id=23390 If that one does not work, try: Choose your country or region - Official Apple Support and choose a path that gets assistance from Apple staff. The people responding on this forum are users like yourself and can’t do anything more than advise you.
applesandtea wrote:
I have used apple pay for the initial payment. My bank says I should ask Apple support. What can I do?
Request a refund for apps or content that you bought from Apple - Apple Support
Actually what Apple says is, "If you don't see the refund after 30 days, contact your financial institution."
If you need to contact Apple about this, click on this link --> https://getsupport.apple.com/?PGF=PGF63006&category_id=SC0060&symptom_id=23390 If that one does not work, try: Choose your country or region - Official Apple Support and choose a path that gets assistance from Apple staff. The people responding on this forum are users like yourself and can’t do anything more than advise you.
Refund not received after 30 days
