IPadOS 17.7.8 causing issues on my IPad Pro 10.5 inch

iPadOS 17.7.9 fixed Safari/browser reload-loop on 10.5-inch iPad Pro

I have an iPad Pro (10.5-inch, model MPGH2LL/A). After upgrading to iPadOS 17.7.8, all browsers (Safari, Chrome, Firefox) would endlessly reload any website and never finish loading. Tried the usual fixes (reset network settings, clear cache, disable Private Relay, etc.)—nothing worked.

Today I upgraded to iPadOS 17.7.9, and the problem completely disappeared. Browsers now load normally. If you're stuck in the same loop, backup your iPad and update to 17.7.9—it seems to resolve the bug introduced in 17.7.8.

Did you already restore your iPad to factory settings and set it up as a new device, without using the latest backup?

Restore your iPhone, iPad or iPod touch to factory settings

Did you try restore your iPad to factory settings and set it up as a new device afterwards?

Restore your iPhone, iPad or iPod touch to factory settings

GeorgeTheNinja wrote:

I despise iOS 17.7.8! Apps, including Safari constantly freeze upon opening and during use. I can’t switch between apps with out them freezing and pixelating. I have to close apps and reopen them. In one fell swoop, my iPad has gone from a go-to tool to worthless. I made the mistake of installing 17.7.8 without reading up on it. Never again!

iPadOS 17.7.8 was itself a fix for iPadOS 17.7.7; iPadOS 17.7.7 release did introduce problems when released.

If you are experiencing specific problems, Apple invite submission of comments and bug reports via its Product Feedback portal. For iPad and iPadOS:

Feedback - iPad - Apple

If submitting a Bug Report, ensure that you include details of your iPad model and installed version of iPadOS within the body-text of your report. Don't rely upon the pick-list - as this rarely includes the current versions.

You might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page.

Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

GeorgeTheNinja wrote:

I upgraded to 17.9.9. Nadda. No noticeable improvement.

With what, specifically, are you having difficulty?

Please fully describe the problem(s) - including screenshots as applicable. Screenshots will help to illustrate your specific issues; with a better understanding, contributors here will be better able to offer assistance.

You and anyone else that encounter issues with iPadOS 17.7.9 should submit a Bug Report via Apple's Product Feedback portal.  For iPad and iPadOS:

Feedback - iPad - Apple

When submitting your Bug Report, please ensure that you include details of your iPad model and installed version of iPadOS within the body-text of your report along with details of the problem. Do not rely upon the pick-list - as this rarely includes the current version of iPadOS. To submit your report, choose the nearest available version from the list - ensuring that you include iPadOS 17.7.9 in the body of your report.

Every Bug Report counts. Unless reports are submitted (with adequate detail), Apple may not assign resources to investigate and correct the issue.

In addition [i.e., not as a substitute] to submitting a Bug Report, seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page; you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

Did you try reset your internet router in the house/apartment?? I have to do that with all the “New” updates.

Try shuting it down

[Edited by Moderator]

MartyMDP wrote:

Any way I can roll back to a previous version of iPadOS? I would be willing to pay for a 3rd party tool to do it. My 12” iPad Pro is useless now😢

Rolling-back to an earlier version of iOS/iPadOS is not possible.

All System Updates are digitally signed by Apple - and can only be installed whilst the digital signatures remain valid. After release of a new iOS/iPadOS version, the immediately preceding version continues to be digitally signed by Apple - however, usually within a few days, Apple will revoke the digital certificate with which the earlier version is signed.

If Apps no longer work properly following update to a more recent version of the OS, you’ll need to seek assistance from the related App Developer - as only they can resolve issues with their App.

How to contact an app developer - Apple Support

Perhaps consider that iOS/iPadOS updates include both functional and essential security updates. Restoring an earlier version of the OS would undermine the security of your device and your personal data. 

MartyMDP wrote:

Has the just released 17.7.9 fixed some of the issues that we have been having?

If you are experiencing difficulties with an earlier version of iPadOS, why not install the update and find out?

In addition to potentially resolving any specific issues, you will also benefit from essential security updates.

I have same issues with my iPad Pro 10.5 which has been updated to 17.7.8 today, first ,I found my WeChat mini programs doesn’t work any more, and friends circle images can’t be shown…it shows there are security certificate has issues …; but basic functions still workable; I have tried to update with WeChat to latest version, recovery Wi-Fi settings , all the suggestions from the AI , it still doesn’t work and make me very frustrated!

I despise iOS 17.7.8! Apps, including Safari constantly freeze upon opening and during use. I can’t switch between apps with out them freezing and pixelating. I have to close apps and reopen them. In one fell swoop, my iPad has gone from a go-to tool to worthless. I made the mistake of installing 17.7.8 without reading up on it. Never again!

Was very happy with my iPad Pro 12” (2nd Generation) and over the years saw no reason why to upgrade. Was waiting for the foldable iPad to arrive, not necause it will be foldable but because it will be larger. Then along comes 17.7.8 and all of a sudden my iPad became almost unusable with keystrokes being lost, unresponsive swipes. Was checking almost daily when an update arrives. 17.7.9 comes along and nothing changes. Bit the bullet and ordered the iPad Pro 13” 😢💰 mostly because of the problems that I was having, Apple stopping OS upgrades at the IOS 17 level plus hearing that Apple was stopping their work on the foldable iPad.

Now out of the blue my iPad starts to behave😳, why I don’t know. Maybe when the 17.7.8 update was installed it started some nasty background processes that was hogging system resources but now completed its tasks. Anyhow, will reset it and give it to my wife. It is still a great tablet, beautiful screen, great speakers. Hopefully the past problems does not return, mind you it is at the end of the line since it is still struggling at times, maybe the next upgrade will bring back more of the snap of the past.

Try doing a “Network Reset”. It worked for me and my iPad is working just fine now. It is a lot better than doing a complete factory reset.

Although most online reports seem to indicate that 17.7.8 addresses the issues introduced by 17.7.7, I'm refraining from updating my iPad Pro 10.5 inch from 17.7.6 because of your post. Can you post again when/if you find a fix?

Of course - this was the first thing I did. I do it after every iOS update. Then I did a full factory reset. Problem is still there. I can’t even go to www.Google.com without Safari saying it doesn’t trust the website. Can’t log into any app that requires a third party login.