CleanUp application on Apple store scammed my moeny

English is not my tongue. A CleanUp application, is it a subscription for weekly plan? why did my money was withdrawn after downloading for only 4 days.


I didn't intentionally to purchase it and just be known after loosing 2 subs(at 1st four days, and seven days.There should not have any scamming apps on APP store

iPhone 13 Pro, iOS 16

Posted on May 26, 2025 5:33 AM

Reply
Question marked as Top-ranking reply

Posted on May 27, 2025 12:25 AM

Managing auto-renewing subscriptions -

If you want to cancel a subscription from Apple - Apple Support

You might need to scroll down to find the Cancel Subscription button.

Scroll further down the link for instructions for non-Apple devices.


Things about subscriptions;

1. Deleting an app does not cancel the subscription.

2. A trial subscription must be canceled more than 24 hours before the renewal date or it may be renewed.

3. If you have used a free trial subscription previously for an app, you will usually be charged immediately for a paid subscription if you download the free trial again.

4. Many subscriptions are set to renew automatically until you cancel them.

5. If you see multiple subscription offers, as long as you don’t select one, the subscription shouldn’t renew.

6. If you don’t see Cancel Subscription, the subscription is canceled and won't renew.

7. An expiration date means the current subscription has been canceled but is available to use until that date.

8. Use Resubscribe/Renew if you change your mind about canceling the subscription.


About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support


If all else fails, check out Apple Subscription Support for articles and contact options;

https://getsupport.apple.com/?PGF=PGF63006&category_id=SC0060&symptom_id=23208


M1 Mac mini, macOS 15.5;  Watch, series 10 GPS-only, watchOS 11.5; iPhone 16, iOS 18.5; TV 4th Gen, tvOS 18.5 HomePods, audioOS 18.5

1 reply
Question marked as Top-ranking reply

May 27, 2025 12:25 AM in response to mundee_everyday

Managing auto-renewing subscriptions -

If you want to cancel a subscription from Apple - Apple Support

You might need to scroll down to find the Cancel Subscription button.

Scroll further down the link for instructions for non-Apple devices.


Things about subscriptions;

1. Deleting an app does not cancel the subscription.

2. A trial subscription must be canceled more than 24 hours before the renewal date or it may be renewed.

3. If you have used a free trial subscription previously for an app, you will usually be charged immediately for a paid subscription if you download the free trial again.

4. Many subscriptions are set to renew automatically until you cancel them.

5. If you see multiple subscription offers, as long as you don’t select one, the subscription shouldn’t renew.

6. If you don’t see Cancel Subscription, the subscription is canceled and won't renew.

7. An expiration date means the current subscription has been canceled but is available to use until that date.

8. Use Resubscribe/Renew if you change your mind about canceling the subscription.


About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support


If all else fails, check out Apple Subscription Support for articles and contact options;

https://getsupport.apple.com/?PGF=PGF63006&category_id=SC0060&symptom_id=23208


M1 Mac mini, macOS 15.5;  Watch, series 10 GPS-only, watchOS 11.5; iPhone 16, iOS 18.5; TV 4th Gen, tvOS 18.5 HomePods, audioOS 18.5

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CleanUp application on Apple store scammed my moeny

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