How to resolve multiple issues with renewed iPhone 12?

problems in addition to battery drain


  • incoming calls inconsistently ring
  • delayed texts and mail or non -existent
  • calls disconnected




[Re-Titled by Moderator]

iPhone 12, iOS 18

Posted on May 27, 2025 3:08 PM

Reply
9 replies

May 27, 2025 9:31 PM in response to Zachyy

Zachyy wrote:

LD150, am I right in that Amazon itself is an authorized reseller but the third party sellers on Amazon are not?


Whether Amazon is an Apple Authorized Reseller or not, Amazon Renewed phones would not be covered by any Apple warranty.


In addition, if you compare what you get with an Apple Certified Refurbished iPhone to what you get with various levels of Amazon Renewed iPhones, I think you'll find that even Amazon's "Premium Condition" level doesn't live up to the standards that Apple sets for all of its Certified Refurbished iPhones.


Why Refurbished - Apple

Amazon – Help & Customer Service – Amazon Renewed

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to resolve multiple issues with renewed iPhone 12?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.