Hey Apple Team
You have posted to a user-to-user site. We are all users here.....just like you. Apple is not here. They do not get involved with lost or stolen phones, so they will not see your post or reply......but we will try to help.
Can you help me track this iphone or inform me if you get any information because this phone is snatched from me and have been switched off from so time. I am not able to track it anyway. Is there any possiblity if I can get my phone back. Please help me.
In order to track the phone using Find My, the phone must have a good Internet connection where it is located. This means that.....
- The battery is charged
- The phone is powered on
- The phone has a good Internet connection
In some cases, the phone can report on its location....even if it has been powered off....IF....there is another iPhone in very close proximity to your iPhone and battery is still charged.
You should not provide personal information like the IMEI, your phone number or email. We have asked the forum hosts to remove this information for your protection.......so you will not receive junk email and spam calls.
If you log on using Find My.......what is the message that you see?
No location found?
Offline?
Something other message?
If is has been more than a week or so and the phone has never appeared, I am sorry but you will have to be realistic about your chances. There is almost no chance that the phone will ever be located.