How to file an AppleCare+ theft and loss claim for my iPhone 16 Pro?

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You said:

Now apple is claiming my find my iphone was not on, even tho the last email I received about find my being disabled was when I got a new phone screen installed by a certified apple dealer.

The phone was lost to significant water damage to never be seen at the bottom of a lake but its my fault find my iphone was disabled when the PHONE BECAME disabled

If you did not turn find my back on after you got the screen replaced, then it does not meet the requirements for coverage by AppleCare+ theft and loss protection.

YOU were responsible for turning that back on after having it services. Apple can't do it for you.

You're out of luck.

We can't alter reality.

If find my was disabled, i.e. you removed it from the list of devices in find my, you're out of luck.

Read the terms of the theft and loss coverage.

Sorry this happened, but you aren't writing Apple here. We are ALL users on this user to user only forum. You'll need to take this up with Apple directly.

TheHouse08 wrote:

APPLE please make this right, I've been a customer through lap tops, and Iphones since the 4g

This is a user-to-user forum. Apple mostly is not here, except to moderate it, and thus will not see your post.