iphone does not see esim and sim card. i proceeded with diagnostics and it says "diagnostics detected an issue with your iphone hardware. check the conditions of your iphone cellar components.
[Re-Titled by Moderator]
iPhone 15 Pro Max, iOS 17
Purchase Apple Products from the Apple Online Store, Apple Retail Stores, and many Apple-authorized resellers and wireless service providers.
If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…
Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
Find Locations - Location Selector - Apple
Contact Apple for support and service - Apple Support
Get a Genius Bar Reservation and Apple Support Options - Apple
Contact Genius Bar.
Manage Reservations - My Reservations - Apple
iPhone 13 Pro does not detect both eSIM and the SIM card
