“No Internet” error when connecting to iPhone hotspot

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Level 1

11 points

“No Internet” error when connecting to iPhone hotspot

Hello,

I’m experiencing an issue with the Personal Hotspot feature on my iPhone 13 mini (iOS [insert your iOS version, e.g. 18.5 ()22А76]).

My iPhone has a stable mobile internet connection, but when I enable the hotspot over Wi-Fi, other devices (Windows laptop and MacBook) can connect to the hotspot, but they don’t get internet access — it says “No Internet”.

I have already tried the following steps:

– Confirmed that mobile internet works on the iPhone

– Enabled “Maximize Compatibility”

– Restarted all devices

– Reset network settings

– Reset all iPhone settings

– Tested with multiple devices

– Also tested with another laptop (same result)

Internet sharing via USB also doesn’t work. My mobile carrier confirmed there are no restrictions on tethering.

I’d appreciate your help in resolving this issue.

Thank you!

[Re-Titled by Moderator]

iPhone 13 mini, iOS 18

Posted on May 28, 2025 10:09 AM

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Answer 1

May 28, 2025 10:58 AM in response to LesykO

Do you by chance use a VPN on your iPhone? If you do, they are absolutely not needed and often cause connectivity issues. Turn it off or better yet, completely remove the VPN profile in Settings > General > VPN & Device Management.

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Answer 2

May 30, 2025 8:17 AM in response to LesykO

LesykO wrote:

You were absolutely right — the issue was with my carrier.

I contacted them, and after some checks on their end, the problem is now resolved.

Thank you so much for pointing me in the right direction — really appreciate your help!

Yep, the Hotspot feature is controlled by your carrier. Unfortunately with customer service nowadays, the first response you will hear most frequently is that it is not their problem. It can take extra effort to get the matter escalated if necessary. Good Job on getting this resolved and thanks for the update that will also help others.

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Answer 3

LesykO Author

Level 1

11 points

May 30, 2025 7:56 AM in response to lobsterghost1

You were absolutely right — the issue was with my carrier.

I contacted them, and after some checks on their end, the problem is now resolved.

Thank you so much for pointing me in the right direction — really appreciate your help!

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Answer 4

May 30, 2025 8:25 AM in response to LesykO

LesykO wrote:

You were absolutely right — the issue was with my carrier.

I contacted them, and after some checks on their end, the problem is now resolved.

Thank you so much for pointing me in the right direction — really appreciate your help!

I'm glad you took the advice and they sorted this out for you!

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Answer 5

May 28, 2025 11:09 PM in response to LesykO

There could be an internal issue, such as with the antennas. This guide should help you identify any issues with your device. How to put your iPhone in diagnostics mode - Apple Support

If there are no issues, I would contact apple support, or take it to an apple store for them to look at it.

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Answer 6

LesykO Author

Level 1

11 points

May 30, 2025 7:59 AM in response to Community User

I totally understand — I was dealing with the same issue for a while and couldn’t figure it out either.

In my case, it turned out to be a problem with my mobile carrier. I contacted them directly, and they were able to fix.

Might be worth checking with your carrier too — hope it helps!

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Answer 7

May 29, 2025 4:57 AM in response to LesykO

LesykO wrote:

Thank you for the suggestion!

I don’t use a VPN on my iPhone, and I’ve also checked under Settings > General > VPN & Device Management — there are no VPN profiles installed.

Still, I appreciate your help and the tip!

I would contact your carrier. Your carrier provides Hotspot service to your iPhone.

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Answer 8

LesykO Author

Level 1

11 points

May 28, 2025 10:42 PM in response to lobsterghost1

Thank you for the suggestion!

I don’t use a VPN on my iPhone, and I’ve also checked under Settings > General > VPN & Device Management — there are no VPN profiles installed.

Still, I appreciate your help and the tip!

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Answer 9

LesykO Author

Level 1

11 points

May 29, 2025 12:41 AM in response to Community User

Thank you for sharing this — it’s actually helpful to know I’m not the only one experiencing this issue.

Sometimes just realizing it’s not a unique case makes troubleshooting a bit easier.

Really appreciate your input!

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Answer 10

LesykO Author

Level 1

11 points

May 29, 2025 12:43 AM in response to CorinSR388

Thanks a lot for the suggestion!

I tried accessing Apple diagnostics, but I’ve been having some trouble connecting with Apple Support so far.

I’ll definitely try again — hopefully I can get through soon.

Really appreciate your help and advice!

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Answer 11

May 29, 2025 2:37 AM in response to LesykO

Been havin the same problem for months and none knows whats wrong,

[Edited by Moderator]

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“No Internet” error when connecting to iPhone hotspot

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