How do I resolve text notification problems on iPhone X?

My wife has an iPhone 10 & I hv an iPhone 15. I send her a txt & it doesn’t ring. She sends me a txt & my ph rings. Why?


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iPhone 15 Pro Max, iOS 18

Posted on May 30, 2025 12:59 PM

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Question marked as Top-ranking reply

Posted on May 30, 2025 2:23 PM

Is her volume set appropriately?

Adjust the volume on iPhone - Apple Support


Does she receive text notifications from other folks? If so, she should check “Text Tone” in your Contacts information.


If the two of you don’t have unique Apple Accounts, rectify that immediately.

8 replies

May 30, 2025 10:10 PM in response to LD150

Again, thank you all for your feedback. I have some good news and some bad news. First some feedback, we both have unique Apple accounts and id's. Now for the good news when I look at her message to me, I decided to swipe the message left before opening it and i saw that her iph said "unmuted & delete option". So i tapped and chgd that to "muted". Now my iph i did the same with her message to me and when i swiped it to the left it also said "muted & delete" so i changed that to "unmuted". i can send her a message and her txt tone rings. that's the good news but now the bad news (but not really) when she sends a txt message to me I Do Not get a txt tone on my iph but my ipad rings that i got a txt from her.


It seems that the issue is on which apple device should I make sure that switch is listed as "Muted or Unmuted" and just play with it on all 4 of Apple devices until they all ring with a txt message either going to her or from her to me. What i don't know at the moment is if flipping these switches will consequently mute any message she or I get from other family and friends.

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How do I resolve text notification problems on iPhone X?

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