How do I sign in to my MacBook Air when some keys are not working?

How do I sign in on my mac as some key are not working?



[Re-Titled by Moderator]

MacBook Air 15″, macOS 15.5

Posted on May 31, 2025 1:12 PM

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Question marked as Top-ranking reply

Posted on May 31, 2025 1:38 PM

Use an external USB keyboard.


Then make sure you backup your stuff to an external drive so it isn't at risk of being lost when you take the computer in for service. Back up your Mac with Time Machine - Apple Support


Get your Mac repaired and see how much will it cost: Mac Repair & Service - Apple Support 


You can make a Genius Bar appointment for hardware/software service and support using this link: Contact Apple Support - Apple Support


Call Customer Support (800) MY–APPLE (800–692–7753) or on line /getsupport.apple.com/ 

or call AppleCare Support at 1-800-APLCARE (800-275-2273) 


3 replies
Question marked as Top-ranking reply

May 31, 2025 1:38 PM in response to Crombieas

Use an external USB keyboard.


Then make sure you backup your stuff to an external drive so it isn't at risk of being lost when you take the computer in for service. Back up your Mac with Time Machine - Apple Support


Get your Mac repaired and see how much will it cost: Mac Repair & Service - Apple Support 


You can make a Genius Bar appointment for hardware/software service and support using this link: Contact Apple Support - Apple Support


Call Customer Support (800) MY–APPLE (800–692–7753) or on line /getsupport.apple.com/ 

or call AppleCare Support at 1-800-APLCARE (800-275-2273) 


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How do I sign in to my MacBook Air when some keys are not working?

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