How do I get a refund for a cancelled subscription billed by Apple?

I cancelled a subscription and apple still billed me for it


[Re-Titled by Moderator]

OT: cancelled subscription refund

iPhone 13, iOS 18

Posted on Jun 4, 2025 10:29 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 4, 2025 10:39 AM

There are a few things I want you to review.


First, be sure to ⇢ cancel a subscription.


Already cancelled?


Then click ▶︎ Request a Refund.


According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Note—Once a decision has been made on your refund request, you will get a follow up email from Apple.


Click ▶︎ Check Refund Status.


Final Note:

I have written a detailed user-tip on this subject that goes into greater detail.


See ▶︎ Request A Refund for more.


Good luck! 👋🏼😉

2 replies
Question marked as Top-ranking reply

Jun 4, 2025 10:39 AM in response to AllisonG928

There are a few things I want you to review.


First, be sure to ⇢ cancel a subscription.


Already cancelled?


Then click ▶︎ Request a Refund.


According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Note—Once a decision has been made on your refund request, you will get a follow up email from Apple.


Click ▶︎ Check Refund Status.


Final Note:

I have written a detailed user-tip on this subject that goes into greater detail.


See ▶︎ Request A Refund for more.


Good luck! 👋🏼😉

Jun 4, 2025 11:47 AM in response to AllisonG928

Confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):


Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ If you want to cancel a subscription from Apple - Apple Support

If you subscribed to this directly with a third party, see: About purchases not billed through the App Store or the App Store’s In-App Purchase system - Apple Support instead. You need to work directly with the vendor, not Apple.


Notes:

• "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends." Note that by using an app like this you are automatically agreeing to this happening, are responsible for reading if this will happen, and canceling the subscription before the trial ends.

• Deleting an app does not cancel a subscription.

• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then. Note special conditions for some countries: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support

• Read the article to see what to do about subscriptions that do not appear in your list. If you still can't find a subscription, contact Apple Support using the link at the end of the support article.

• Canceling a subscription does not automatically start a refund.


If you wish to pursue a refund, follow the directions in this support article about how to request a refund for apps or content that you bought from AppleRequest a refund for apps or content that you bought from Apple - Apple Support


Read this support article for information about how long it takes to receive a refund (if one is granted), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support



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How do I get a refund for a cancelled subscription billed by Apple?

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