My iPhone 16 Pro Max rings when there’s an incoming call, but the screen doesn’t light up. I can hear the ringtone, but the display stays black. What could be the cause, and is there a way to fix it?
[Re-Titled by Moderator]
Original Title: My iPhone 16 Pro Max rings when there’s an incoming call, but the screen doesn’t light up
Your iPhone has a Proximity Sensor at the top of it which determines when it's being covered and automatically turns off the display. First see if you have any accessories blocking it at the top of your iPhone, such as cases, screen protectors, and more and remove them.
Your iPhone has a Proximity Sensor at the top of it which determines when it's being covered and automatically turns off the display. First see if you have any accessories blocking it at the top of your iPhone, such as cases, screen protectors, and more and remove them.
Why is my iPhone 16 Pro Max screen not lighting up during incoming calls?
