Pencil pro is fully charged. Shows connected in settings. It does not do anything. Has been doing on and off since I received a few weeks ago. It has completely stopped. Does not work for any app or scrolling
[Re-Titled by Moderator]
Ensure that the replaceable plastic pencil tip is screwed firmly into the body of the Apple Pencil; even a slightly loosened tip will cause issues. When correctly positioned, there should be a tiny gap (of about the thickness of a sheet of paper) between the tip and the body of the Pencil.
If you continue to have difficulties, seek assistance from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Pencil:
Ensure that the replaceable plastic pencil tip is screwed firmly into the body of the Apple Pencil; even a slightly loosened tip will cause issues. When correctly positioned, there should be a tiny gap (of about the thickness of a sheet of paper) between the tip and the body of the Pencil.
If you continue to have difficulties, seek assistance from Apple Support. You can contact the Support Team using the Get Support link at top-right of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Pencil:
You can also have water damage
My Apple Pencil Pro is not working on iPad mini even when connected and fully charged
