How do I unblock my iMessage account reported as spam?

my imessage was block because someone reported it as spam. lol. why it was reported when infact i didnt use it? I want this to get escalated and the apple team can check and verify that I didn't send a spam message.

[Re-Titled by Moderator]

Original Title: iMessage

iPhone 12 Pro, iOS 18

Posted on Jun 12, 2025 3:32 AM

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Messages account blocked for alleged spam Apple needs to fix their policy on alleged spam and blocking accounts. I have never spammed anyone. I text my family and close friends only, and last week I got my account blocked. I only found out because I was having issues sending and receiving messages so I contacted Apple. They’re then like, you’re account is locked for sending spam. We’ll unblock your account this once, but next time, it’s permanent. I’m confused as they’re stating it as if it’s a fact that I’m spamming people. I have no clue what this supposed message was or when it was even sent. They won’t give me any information. They’re like, don’t do it again or it’s permanent. I said, don’t do what? I don’t see anything in my text history that’s even questionable. Doing searches, I’ve seen a decent number of people in a similar situation and many that were banned. For now, I’ve turned off iMessage. [Edited by Moderator]
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iMessage - Potential Spam caused Block! Dear Apple Support Team, I hope you’re doing well. I’m reaching out regarding an urgent issue with my iMessage service, which appears to have been permanently blocked following reports of spam. I’d like to provide some context and respectfully request further assistance in resolving this, as it has a significant impact on my business operations. This past weekend, I scheduled a large batch of text messages to go out to my customers early Monday morning. These were not unsolicited messages; they were sent to customers who had previously given me permission to contact them and provided me with their numbers, often in person, as part of my growing business. Unfortunately, despite these established relationships, several recipients reported my number as spam, which led to the current block. I understand that the iMessage service can be blocked after repeated reports of spam and was previously informed that this could happen up to three times before a permanent block. However, this method of communication is a vital part of my business. It’s how I maintain contact with my customers, take orders, and provide ongoing support. Losing access to iMessage is disrupting my ability to operate efficiently, and though I can temporarily use my iPad for iMessage, it’s not a sustainable solution. Since receiving the update that my iMessage was permanently blocked, I’ve taken several steps in an effort to resolve this issue. I’ve worked with my internal IT team, who successfully removed a spam block from my number. I also contacted Verizon, who confirmed they found and removed a spam block on their end as well. THIS IS A NEW UPDATE SINCE EVERYTHING ELSE HAPPENED. Despite these efforts, I’m still unable to use iMessage on my primary device. All I’m asking is whether it might be possible to escalate this case and explore any additional steps that could be taken to reinstate my iMessage service. I understand if certain practices, such as large batch messaging, need to be adjusted moving forward, and I’m happy to make those changes. My main concern is retaining this phone number and the associated iMessage, as they are critical to my livelihood. Thank you so much for your time and consideration. I sincerely hope we can work together to find a solution. Please let me know if there’s anything else I can do to assist with this process.
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Why can blocked numbers still send iMessages??? I have blocked a scammer on my iPhone, but now that same number is showing up on the laptop in iMessage. How can I block them there? I tried looking at the info button, but nothing there helped.
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