Stolen device protection wont turn off & i cant use face ID for anything it wont work at all.
[Re-Titled by Moderator]
Original Title: stolen device protection wont turn off
iPhone 12, iOS 18
If it brings you in a loop because stolen device protection is activated and can't be turned off without Face ID, as Lawrence mention restore the device with a computer and set up without Face ID. A repair may be needed for your Face ID to be functional again.
You could also call Apple Support to run a diagnostics on your device to try to detect a Face ID issue.
Hope this helps:)
If it brings you in a loop because stolen device protection is activated and can't be turned off without Face ID, as Lawrence mention restore the device with a computer and set up without Face ID. A repair may be needed for your Face ID to be functional again.
You could also call Apple Support to run a diagnostics on your device to try to detect a Face ID issue.
Hope this helps:)
Stolen Device Protection requires biometric security (if it didn’t then it would provide no real security); if Face ID isn’t working there is no way to turn it off. So you either need to get Face ID fixed, or restore your iPhone to factory settings.
Unable to use Face ID as Stolen Device Protection won't turn off
