how do I log into my iPad app after I created the log on using hide my ID from a different device?

I downloaded an app on my iPhone and logged into it using hide my ID from Apple. Now I would like to log onto that same app on my iPad, but I’m unable to because I don’t have the same credentials according to the passwords app.


The app I am trying to log onto asks for a password and I don’t have a password stored because I’m using hide my ID. How do I get around that or locate a password? It was created for the original logon on my iPhone to apply to my iPad?

Posted on Jun 14, 2025 4:51 PM

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Question marked as Top-ranking reply

Posted on Jun 15, 2025 2:07 AM

When initially logging-in to a website, your Apple devices will automatically save the log-in credentials to the Passwords App (that integrates with your Apple Keychain where the credentials are actually securely stored). When using Hide My Email to create the login, the Hide My Email address used for the username is captured.


However, if you use a Hide My Email address for an App Username, you must be careful to ensure that the Password that you create is saved in your Passwords App - saving the credentials manually if necessary.


Credentials are captured automatically for the majority of websites. Apps by contrast might not be signing-in using a webpage - and it is these Apps that you must manually save the associated login credentials.


If you can't find the App login credentials in the Passwords App, you have no alternative other than to follow the "lost password" procedure that may be unique to the App. Perhaps the App has an associated web-page? If needed, seek assistance from the App Developer or the App's own support resources:

How to contact an app developer - Apple Support


1 reply
Question marked as Top-ranking reply

Jun 15, 2025 2:07 AM in response to TexasToast

When initially logging-in to a website, your Apple devices will automatically save the log-in credentials to the Passwords App (that integrates with your Apple Keychain where the credentials are actually securely stored). When using Hide My Email to create the login, the Hide My Email address used for the username is captured.


However, if you use a Hide My Email address for an App Username, you must be careful to ensure that the Password that you create is saved in your Passwords App - saving the credentials manually if necessary.


Credentials are captured automatically for the majority of websites. Apps by contrast might not be signing-in using a webpage - and it is these Apps that you must manually save the associated login credentials.


If you can't find the App login credentials in the Passwords App, you have no alternative other than to follow the "lost password" procedure that may be unique to the App. Perhaps the App has an associated web-page? If needed, seek assistance from the App Developer or the App's own support resources:

How to contact an app developer - Apple Support


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how do I log into my iPad app after I created the log on using hide my ID from a different device?

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