Unable to turn off my iPhone 7 after iOS 15.8.4 update

After the iOS 15.8.4 update, I cannot turn iff my iPhone 7. Any ideas?



[Re-Titled by Moderator]

Original Title: iPhone 7 won’t turn off.

iPhone 7, iOS 15

Posted on Jun 15, 2025 6:30 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2025 7:17 AM

Make sure that you are doing the Forced Restart correctly.


Quickly press and release the UP button

Quickly press and release the DOWN button

Hold in the Side button for at least 20-25 seconds and ignore the "slider". Keep holding the Side button in until you see the Apple logo in the center of the screen. Then....release the Side button


If you have tried this a few times and it does not help, there is a hardware problem with the phone. Make an appointment with the Genius Bar or take the phone to an authorized Apple service shop.


You can find a list of authorized shops in your are using this link: Find Locations


5 replies
Question marked as Top-ranking reply

Jun 15, 2025 7:17 AM in response to i.hate.moblie.me

Make sure that you are doing the Forced Restart correctly.


Quickly press and release the UP button

Quickly press and release the DOWN button

Hold in the Side button for at least 20-25 seconds and ignore the "slider". Keep holding the Side button in until you see the Apple logo in the center of the screen. Then....release the Side button


If you have tried this a few times and it does not help, there is a hardware problem with the phone. Make an appointment with the Genius Bar or take the phone to an authorized Apple service shop.


You can find a list of authorized shops in your are using this link: Find Locations


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Unable to turn off my iPhone 7 after iOS 15.8.4 update

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