Call forwarding spinning wheel won't stop on iPhone 16 pro

I'm not receiving any incoming calls when I'm watching videos, movies, or using voice control for dictation—they all go to voicemail. I've done restarts and gone through every suggestion I can find (focus, etc) but cal forwarding is the only thing I cannot shut off because the little wheel keeps spinning.


My phone is an iPhone 16 pro.


Thanks so much!

KM Huber

iPhone 16 Pro, iOS 18

Posted on Jun 16, 2025 2:42 PM

Reply
5 replies

Jun 16, 2025 3:22 PM in response to KMHuber

If incoming calls on your iPhone 16 Pro are going straight to voicemail, the most common culprits are "Do Not Disturb" or "Focus" mode, call forwarding, or the "Silence Unknown Callers" setting. You should also check the ringer volume and ensure a ringtone is assigned. 


Here's a more detailed breakdown of troubleshooting steps:


1. Check Focus/Do Not Disturb:

  • Open Control Center (swipe down from the top-right corner).
  • Look for a "Focus" or "Do Not Disturb" icon (a crescent moon).
  • Tap the icon to turn it off if it's enabled. 

2. Check Call Forwarding:

Go to Settings > Phone > Call Forwarding and Make sure call forwarding is disabled. 


3. Check Silence Unknown Callers:

  • Go to Settings > Phone > Silence Unknown Callers.
  • Ensure this setting is turned off. 

4. Check Ringer Settings:

  • Go to Settings > Sounds & Haptics.
  • Make sure a ringer sound is assigned and the volume is not set too low. 

5. Check for Blocked Numbers:

  • Go to Settings > Phone > Blocked Contacts.
  • Ensure the caller is not on your blocked list. 

6. Restart Your Phone:

  • A simple restart can resolve temporary glitches. 


7. Reset Network Settings:

  • If the problem persists, you can try resetting network settings (Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings).
  • Be aware that this will erase saved Wi-Fi passwords. 

8. Carrier Issues:

  • If none of the above resolves the issue, contact your carrier to check for any potential network-related problems or SIM card issues. 


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Call forwarding spinning wheel won't stop on iPhone 16 pro

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