The camera and flashlight don't work

After installing the OIS 18.5 update on the iPhone 14, the camera starts with a double zoom, 4:3 extension and a black screen. The flashlight also stopped working.

Posted on Jun 17, 2025 11:24 AM

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Question marked as Top-ranking reply

Posted on Jun 17, 2025 12:33 PM

Force restart your iPhone:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY for the first two buttons, then a long hold for the SIDE button; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 

1 reply
Question marked as Top-ranking reply

Jun 17, 2025 12:33 PM in response to Olesya_76

Force restart your iPhone:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY for the first two buttons, then a long hold for the SIDE button; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 

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The camera and flashlight don't work

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