"Recurring iCloud subscription billing despite payment: My iCloud keeps on trying to bill even though I already paid it and last time it billed twice in one month .it does this every single day and time to time , it’s finishing my money because when it declines I have a negative balance that keeps increasing because of it"
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Troubleshooting Double Charges:
A. View your Subscriptions:
See if more than one iCloud Subscriptions show up under your account. Sign In Here: https://account.apple.com/account/manage/section/subscriptions
B. Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
C. Screenshare with the Apple Rep:
To easily troubleshoot this, it seems Apple Support needs to see this for themselves. So, while on the phone, screenshare the screen of your iPhone and then open the Photos app. By screensharing the Apple Rep will see this firsthand from your perspective. If need be, use another person's phone (with their permission, of course), and use their iPhone's iSight Camera.
View my User Tip: Screenshare your iPhone with the Camera App Enabled to Easily Converse Over-the-Phone with Apple Support - User Tips
