Does deleting an esim erase my information, e.g., my phone's name?

I purchased an iPhone 15 in cash. Later I wanted to change carriers. My original carrier tried four times to unlock the sim card. Their system says it is unlocked. But the phone itself says it is still locked. I read that "deleting" the esim (I believe that is what I have) will "unlock" it so that the phone can be sold and reused. I did that but note that it still has my "name". Has my information been removed or blocked? Thanks.

iPhone 16e, iOS 18

Posted on Jun 21, 2025 9:12 AM

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Posted on Jun 21, 2025 11:11 AM

Deleting the eSim just removes your phone number and service plan. It has no effect on your other data or information whatsoever.


Also, if the iPhone is locked to a carrier, then it will not unlock it. Only the carrier it is locked to, can unlock it.


If what is locked is the eSIM, and is requesting a pin, then removing the eSIM will stop the pin requests. This, again, does not remove any of your info.


To remove your information and details, and get it ready for someone else to use, you must completely erase the iPhone, not just the eSim.

Follow the steps in the link below.


click here ➡️ What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


Once again, this will not unlock the iPhone if it’s locked to a specific carrier. It will still be locked to that carrier, and will require a SIM card from that carrier to get cellular service.


Of the iPhone is locked to a carrier, only the carrier it is locked to can unlock it. No other carrier can unlock it, nor can Apple unlock it either.


The carrier lock, and the SIM card lock are 2 different things.

4 replies
Question marked as Top-ranking reply

Jun 21, 2025 11:11 AM in response to rbrtg2

Deleting the eSim just removes your phone number and service plan. It has no effect on your other data or information whatsoever.


Also, if the iPhone is locked to a carrier, then it will not unlock it. Only the carrier it is locked to, can unlock it.


If what is locked is the eSIM, and is requesting a pin, then removing the eSIM will stop the pin requests. This, again, does not remove any of your info.


To remove your information and details, and get it ready for someone else to use, you must completely erase the iPhone, not just the eSim.

Follow the steps in the link below.


click here ➡️ What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


Once again, this will not unlock the iPhone if it’s locked to a specific carrier. It will still be locked to that carrier, and will require a SIM card from that carrier to get cellular service.


Of the iPhone is locked to a carrier, only the carrier it is locked to can unlock it. No other carrier can unlock it, nor can Apple unlock it either.


The carrier lock, and the SIM card lock are 2 different things.

Jun 21, 2025 10:51 AM in response to rbrtg2

I read that "deleting" the esim (I believe that is what I have) will "unlock" it so that the phone can be sold and reused.


What you read was not correct. The data on your phone has been erased, but the phone is still locked to the original carrier, as you will see if you try to set up the phone to use another carrier.


As it stands now, if you sell the phone, you will be selling a carrier locked phone.

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Does deleting an esim erase my information, e.g., my phone's name?

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