It’s been 3 days now and I still can’t access the ‘Privacy & Security’ section in my iPhone settings, every time I tap on it, nothing opens and the screen freezes. It only happens with that specific section; everything else works fine. I’ve restarted my phone several times but it still doesn’t work. Why’s that happening and how can i resolve this problem please ?
[Re-Titled by Moderator]
Original Title: Privacy and security problem
Hello again ~ Who has these Screen Time restrictions in place? Your parents? Screen Time on Apple devices can in fact be used to restrict changes to the Privacy & Security settings. If your parents are involved …best speak with them about this.
~Katana-San~
Hello~ Are there Screen Time restrictions set on your iPhone?
~Katana-San~
Hello once more~ Model iPhone? Battery health? Settings > Battery > Battery Health & Charging. Also try a forced restart…
Force restart iPhone - Apple Support
~Katana-San~
Hello~ You need to have your battery replaced. It’s recommended to do so at 80% and that may indeed be your issue. Make an appointment and have your iPhone checked out…
Genius Bar Reservation and Apple Support Options - Apple
~Katana-San~
No, it’s not my parents, I’m old enough for that, and I’ve always had them on. But this is the first time I’ve had this problem, and even after turning them off, the issue isn’t resolved like I still can’t access it, and the screen freezes when i click on « Privacy nd security » button 😔
thank you for your answer
Hello ! Yes they are ! Is that what czs the freeze of my screen?
Hello again!
its an IPhone 13, battery health : 78%
Okey thank you for your help
Hello once more~ You’re quite welcome and have been pleasure to work with. Take care.
~Katana-San~
Unable to access "Privacy & Security" option in iPhone Settings
