Unauthorized purchase on Apple Account
Incorrect purchase never purchased this
[Re-Titled by Moderator]
Original Title: Smartycash
iPhone 14 Pro Max, iOS 18
Incorrect purchase never purchased this
[Re-Titled by Moderator]
Original Title: Smartycash
iPhone 14 Pro Max, iOS 18
I suspect this is not a charge that you see in your Apple Account and it was directly billed to your payment method. For most this is seen when they make a purchase on a website and see where they can save money with a special offer. This special offer is a free trial to the SmartyCash subscription and is an ad that the website has shown you.
This has nothing to do with Apple and those ads are even seen on legitimate websites. For example, it has been posted that when you pay your bill at AT&T online, there is even an offer shown there to reduce your payment by accepting their offer. It is the terms in those offers in fine print where users do not realize they are accepting a free trial and must cancel the trial to avoid any further subscription charge.
The solution is to either use the link provided by Phil0124 to contact Smarty and cancel the subscription or if you are unable to resolve the issue through them, dispute the charge with the payment method being billed.
I suspect this is not a charge that you see in your Apple Account and it was directly billed to your payment method. For most this is seen when they make a purchase on a website and see where they can save money with a special offer. This special offer is a free trial to the SmartyCash subscription and is an ad that the website has shown you.
This has nothing to do with Apple and those ads are even seen on legitimate websites. For example, it has been posted that when you pay your bill at AT&T online, there is even an offer shown there to reduce your payment by accepting their offer. It is the terms in those offers in fine print where users do not realize they are accepting a free trial and must cancel the trial to avoid any further subscription charge.
The solution is to either use the link provided by Phil0124 to contact Smarty and cancel the subscription or if you are unable to resolve the issue through them, dispute the charge with the payment method being billed.
If you have an issue with an unidentified charge from "Apple.com/bill" see the following support document.
click here ➜ Get help with charges from apple.com/bill - Apple Support
If you are being charged by Smarty directly, then you need to cancel through them, Apple is not involved.
https://www.joinsmarty.com/help/how-do-i-cancel-my-account/
If you have another issue, please explain in as much detail as possible.
Unauthorized purchase on Apple Account