Error occurs when trying to download anything from Apple TV+ on my Windows PC

I keep getting the same error code when I try to download anything off the Apple TV+ app onto my PC.


It's err = -12889.


But I can't find what it means, so i can't troubleshoot so I can download to get around the very irritating buffering issue.


I just want to watch my show. On my PC, or even TV.


[Re-Titled by Moderator]

Original Title: Error Code When Attempting to Download on PC

Windows, Windows 11 (26100)

Posted on Jun 26, 2025 3:13 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 26, 2025 9:31 PM

Error codes are meant for developers in the app creation phase. End users are supposed to see error notifications in descriptive text, when something goes wrong or when something invalid is tried.

We unfortunately have no list of mentioned codes.


Apple TV app user guide for Windows - Apple Support


You may need to Authorize (to a specific Apple Account) your computer for DRM’ed downloads from Apple.

How to authorize or deauthorize your Windows PC - Apple Support


… so I can download to get around the very irritating buffering issue.

Buffering may happen from insufficient bandwidth, or blocked hosts (firewalls, etc.), or inefficient network shaping software (alternate DNS, VPN, etc.). Please try deactivating such interfering options.


If you decide that you want to talk to Apple Support staff about your buffering issue, then contact them for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

1 reply
Question marked as Top-ranking reply

Jun 26, 2025 9:31 PM in response to lucy_luna_3

Error codes are meant for developers in the app creation phase. End users are supposed to see error notifications in descriptive text, when something goes wrong or when something invalid is tried.

We unfortunately have no list of mentioned codes.


Apple TV app user guide for Windows - Apple Support


You may need to Authorize (to a specific Apple Account) your computer for DRM’ed downloads from Apple.

How to authorize or deauthorize your Windows PC - Apple Support


… so I can download to get around the very irritating buffering issue.

Buffering may happen from insufficient bandwidth, or blocked hosts (firewalls, etc.), or inefficient network shaping software (alternate DNS, VPN, etc.). Please try deactivating such interfering options.


If you decide that you want to talk to Apple Support staff about your buffering issue, then contact them for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

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Error occurs when trying to download anything from Apple TV+ on my Windows PC

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