Apple TV stuck in recovery mode with unresponsive remote

My Apple TV suddenly entered recovery mode and I can't use the remote to select the reset or restore option.


[Re-Titled by Moderator]

Original Title: Recovery Mode

Posted on Jun 27, 2025 7:36 AM

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Question marked as Top-ranking reply

Posted on Jun 27, 2025 8:27 AM

What is your model Apple TV box?

Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support


First try a cold restart, by temporarily disconnecting from power. In some cases, that will bring it back to life.

For models A1625 or earlier, you can try to restore by connecting to a computer.

For models A1842 or later (“4K”), you are advised to contact Apple for service.

1 reply
Question marked as Top-ranking reply

Jun 27, 2025 8:27 AM in response to linaresi

What is your model Apple TV box?

Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support


First try a cold restart, by temporarily disconnecting from power. In some cases, that will bring it back to life.

For models A1625 or earlier, you can try to restore by connecting to a computer.

For models A1842 or later (“4K”), you are advised to contact Apple for service.

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Apple TV stuck in recovery mode with unresponsive remote

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