Can’t access hidden photos/ folders

faceID stopped working and probably needs to be repaired; meanwhile, is there any way I can access those hidden folder or photos via password option? I clicked the hidden folder but nothing happened.


iOS has been updated.

iPhone 12 Pro Max, iOS 18

Posted on Jun 27, 2025 1:24 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 27, 2025 2:53 PM

Luna0720 wrote:

faceID stopped working and probably needs to be repaired; meanwhile, is there any way I can access those hidden folder or photos via password option? I clicked the hidden folder but nothing happened.

iOS has been updated.

You're given two chances to use face id then it will ask you to enter your passcode.

2 replies
Question marked as Top-ranking reply

Jun 27, 2025 2:53 PM in response to Luna0720

Luna0720 wrote:

faceID stopped working and probably needs to be repaired; meanwhile, is there any way I can access those hidden folder or photos via password option? I clicked the hidden folder but nothing happened.

iOS has been updated.

You're given two chances to use face id then it will ask you to enter your passcode.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can’t access hidden photos/ folders

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.