Auto-update is on.
Has updated the software - now my passcode does not work. Have tried both the ipad passcode, and my iphone one, have even tried the original passcode I set up on this ipad.
Managed to get it plugged in to computer and in restore mode, but not popping up in itunes or in the devices section.
How is apple bricking ipads?!?
[Re-Titled by Moderator]
Original Title: iOS update has locked my iPad
iPad, iPadOS 17
Your iPad and iPhone Passcodes are entirely independent. Other than manually setting Passcodes to be the same between devices, they are not synchronised in any way.
If your iPad isn’t recognised by your computer when connected, try using a different USB port; if your computer has both USB-C and USB Type-A ports, try a Type-A port. Otherwise, this support page should help with troubleshooting connection difficulties:
If your computer doesn't recognize your iPhone or iPad - Apple Support
An iPad will be disabled or indicate that it is unavailable if an incorrect Passcode is entered too many times.
A forgotten or unknown iPhone/iPad passcode cannot be recovered - and neither can it be reset or modified from another device. If you see a waiting period you can wait and try again to input the correct Passcode; otherwise, the iPad must be restored.
You may find this support page to be helpful:
If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support
iPadOS 17 or later with a forgotten Passcode
If you have changed your passcode in iOS/iPadOS 17 and later - and have since forgotten the new Passcode - you may be able to recover access using your previous Passcode. Passcode Reset gives you 72 hours to use your old Passcode to access your device; when you access your device in this way, you must change your passcode again immediately:
If you cannot use the new Passcode Reset feature, you must use another method.
iOS/iPadOS 15.2 or later with a forgotten Passcode
Apple has introduced a procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device.
How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support
You will be able to restore data from a pre-existing iCloud backup without the use of a computer, but will require a PC/Mac to restore data from an iTunes backup.
iPadOS 15.1 and earlier - and all devices that are Disabled
If your iPhone/iPad indicates that it is disabled/unavailable/locked-out, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a Windows PC (with iTunes for Windows installed -or more recent Apple Device App) or a Mac computer (with iTunes or Finder - as appropriate for the installed version of macOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Apple Devices App (Windows PC):
https://apps.microsoft.com/detail/9np83lwlpz9k?hl=en-ms&gl=MS
Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist:
Genius Bar Reservation and Apple Support Options - Apple
Activation Lock
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be satisfied:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
If you have the necessary documentation, Apple have introduced a portal though which you may be able to request release of an Activation Lock:
How to remove Activation Lock - Apple Support & start an Activation Lock support request.
Your iPad and iPhone Passcodes are entirely independent. Other than manually setting Passcodes to be the same between devices, they are not synchronised in any way.
If your iPad isn’t recognised by your computer when connected, try using a different USB port; if your computer has both USB-C and USB Type-A ports, try a Type-A port. Otherwise, this support page should help with troubleshooting connection difficulties:
If your computer doesn't recognize your iPhone or iPad - Apple Support
An iPad will be disabled or indicate that it is unavailable if an incorrect Passcode is entered too many times.
A forgotten or unknown iPhone/iPad passcode cannot be recovered - and neither can it be reset or modified from another device. If you see a waiting period you can wait and try again to input the correct Passcode; otherwise, the iPad must be restored.
You may find this support page to be helpful:
If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support
iPadOS 17 or later with a forgotten Passcode
If you have changed your passcode in iOS/iPadOS 17 and later - and have since forgotten the new Passcode - you may be able to recover access using your previous Passcode. Passcode Reset gives you 72 hours to use your old Passcode to access your device; when you access your device in this way, you must change your passcode again immediately:
If you cannot use the new Passcode Reset feature, you must use another method.
iOS/iPadOS 15.2 or later with a forgotten Passcode
Apple has introduced a procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device.
How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support
You will be able to restore data from a pre-existing iCloud backup without the use of a computer, but will require a PC/Mac to restore data from an iTunes backup.
iPadOS 15.1 and earlier - and all devices that are Disabled
If your iPhone/iPad indicates that it is disabled/unavailable/locked-out, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:
If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support
You’ll need access to either a Windows PC (with iTunes for Windows installed -or more recent Apple Device App) or a Mac computer (with iTunes or Finder - as appropriate for the installed version of macOS).
Download and use iTunes for Windows – Apple Support
Update to the latest version of iTunes – Apple Support
Apple Devices App (Windows PC):
https://apps.microsoft.com/detail/9np83lwlpz9k?hl=en-ms&gl=MS
Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist:
Genius Bar Reservation and Apple Support Options - Apple
Activation Lock
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be satisfied:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
If you have the necessary documentation, Apple have introduced a portal though which you may be able to request release of an Activation Lock:
How to remove Activation Lock - Apple Support & start an Activation Lock support request.
There are a number of reasons why you will not be able to restore including, bad cable, computer not using the latest version of iTunes, Apple Devices, or OS depending on the computer you are using, or the device is Activation Locked being a device that had not been reset properly by an original owner. The Support Article also contains a link to contact Apple directly for assistance.
If you can't update or restore your iPad - Apple Support
Your tagline shows iPad OS 17, so I assume you are updating to iOS 18, which would have been done long ago with Auto-Update turned on, so not sure if there is something missing with the information provided. No, Apple is not bricking iPads with the update.
Did you try to install iPadOS 26 BETA? It is not an update, and only for registered develop to test.
if not, what update did you try to install?
Bold to assume that my iPad has been connected to WiFi and plugged in to auto update before now! I’ve been away for a couple of months and haven’t needed it.
This is my iPad. I bought it direct from Apple. I think it is iOS 18 but it’s locked. I have not forgotten my passcode, the iPad isn’t accepting it.
I attempted to remote wipe the iPad from my devices on iCloud - it hasn’t been able to because it has apparently forgotten my home WiFi details as well.
Nope. I didn’t do anything, I think this was the first time my iPad has been plugged in ON and connected to WiFi in a long time so has auto updated.
this is definitely my passcode for this device.
Passcode is not working since the iPadOS update
