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Level 1

0 points

" write access for your iTunes Media folder"

Hello,

My iTunes all of a sudden started to gave me this error when I tried to update my iPhone Apps:

*iTunes couldn't download your purchase*

*You don't have write access for your iTunes Media folder or a folder within it. Change permissions (in the Finder) and then choose Store > Check Available Downloads.*

This is most weird since I haven't done anything to the system nor the iPhone.
I tried to repair permissions, tried CHMOD and then booting from the installation disk and reset password, thrash preferences and the message is always there. Even weirder is the fact that when I connect my iPhone, iTunes ask me about "authorization", if I say AUTHORIZE, it gives me another error saying that it cannot be authorize because of an error, but it does not say what error!

If I deauthorize, I'll loose more than 200 Apps, but if I authorize, even with the correct password, it simply gives me that bloody error.

I do not know what else to do, any ideas?

And yeah... I tried going to the iTunes list, get info and authorize myself, despite being already authorized... by the way I do not have the "apply to the contents within...or something like that, you know what I'm talking about option". My system is 10.5.8. PPC, and I do not see the relevance but the iTunes list is hosted in an external HD.

I'll be more than thankful for any help.

G5, Mac OS X (10.5.8)

Posted on Aug 29, 2010 10:51 AM

Best reply

Jolly Giant

Level 7

25,464 points

Posted on Aug 29, 2010 11:14 AM

wcarcass wrote:
I do not know what else to do, any ideas?

check if you have read & write permissions for your music folder. in finder, right-click on it and +get info+. unlock the little padlock (you may have to enter your admin password) and change the permission settings. next, click on the little gear-shaped icon and +apply to enclosed items+ like so

you may also give everyone read & write access.

the important part is to *apply to enclosed items* !

And yeah... I tried going to the iTunes list, get info and authorize myself, despite being already authorized... by the way I do not have the "apply to the contents within...or something like that, you know what I'm talking about option". My system is 10.5.8. PPC, and I do not see the relevance but the iTunes list is hosted in an external HD.

if above don't work, try the same procedure on the folder on the external containing your media files.

J GG

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20 replies

Warped

Level 1

11 points

Sep 16, 2010 6:58 PM in response to wcarcass

This solved it for me too! I discovered that after using *+FCS Remover+* to uninstall Final Cut my Shared folder when with it and thus causing this issue. Since you said that FCE had disappeared, by chance did you use it?
http://www.digitalrebellion.com/fcs_remover.htm

akay5612

Level 1

0 points

Dec 19, 2010 10:43 PM in response to pdpl

Thank you, Paul. You are a god-send!

AjEG

Level 1

0 points

Jan 28, 2012 11:25 AM in response to pdpl

Thanks pdpl, that worked for me. In case Apple pulls the technote (which has happened to me before), following are the Mac OSX instructions from that article...

Log in to your computer using an administrator account.
In the Finder, choose Go to Folder from the Go menu.
Type: "/Users" (without quotes) and click Go.

If the Shared folder exists

Open Terminal (found in /Applications/Utilities).Warning: This step involves modifying permission settings by entering commands in the Terminal application. Users unfamiliar with Terminal and UNIX-like environments should proceed with caution. The entry of incorrect commands may result in data loss or unusable system software. Improper alteration of permissions can result in reduced system security or exposure of private data. This option requires a non-blank admin password.
Depending on which version of Mac OS X you have, this step will vary:
- On Mac OS X v10.5.8 and earlier, type:sudo chmod -R 777 /Users/Shared
- On Mac OS X v10.6 or later, type:sudo chmod -R 1777 /Users/Shared

allie417

Level 1

0 points

Apr 11, 2012 12:51 PM in response to wcarcass

I had this exact same issue, and after months of searching, I found help here

http://www.mac-forums.com/forums/ios-apps/183830-problem-downloading-itunes-stor e.html.

The part that helped me was:

Originally Posted by juellez

Good news. Seems that after all the permissions work, the issue was

resolved after one easy step: remove the /Users/Shared/SC Info

directory and restart.

1. In the top finder bar, go to GO > Go to Folder (Shift+Cmd+G)
2. Type in "/Users/Shared/SC Info"
3. Switch to Column View if you're not in it already
4. Delete the "SC Info" folder
5. Restart

Or, if you're OK in the terminal, type this in from the command line:
rm /Users/Shared/SC\ Info

Hope that helps!

It worked for me and several others who replyed back to the page.

Best of luck and hope this helps you.

sarki

Level 1

0 points

Apr 26, 2012 2:17 PM in response to pdpl

THANK YOU SO MUCH!!!! I have been looking through discussions forever and yours is the only solution that has worked! Thank you thank you thank you!

" write access for your iTunes Media folder"