MacBook Air still linked to previous owner's Apple ID

Subject: Looking for Original Owner of MacBook Air M1 (Model A2337)


Hello,


My name is Enoch M****, and I’m from Malawi. I recently purchased a MacBook Air M1 (2020), Model Number A2337, to use for school purposes.


The seller told me the laptop was ordered from outside the country. However, after trying to set it up, I found that it is still linked to the original owner’s Apple ID.


The email address associated with the Apple ID seems to start with the letter "S" and ends with "@yahoo.com". I did not know this when I bought the laptop.


If you believe this is your laptop, please contact me so we can discuss and resolve the issue.


My contact details:


Email: jo*********2@gmail.com

WhatsApp: +26*********0

Thank you.


Enoch M*****



[Edited by Moderator]

Original Title: LOOKING FOR OWNER OF MACBOOK AIR M1 2020 MODEL NUMBER IS A2337

Posted on Jul 4, 2025 11:40 AM

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3 replies

Jul 4, 2025 12:00 PM in response to leeydin

Personal information and contact details are always redacted on this support site for your protection and that of others. Without you being able to contact the seller through the same channels you used to purchase the product, it is very likely you were scammed by purchasing a device that may have not even belonged to the seller. If you purchased the device through a website, contact the site for any additional info about purchase protections that they may offer.


While this User Tip specifically states iPhone/iPad, many of the same principles apply to the Mac as well.

The All Too Common SAD Reality of Buying … - Apple Community



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MacBook Air still linked to previous owner's Apple ID

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