Face ID and passcode option missing on iPhone 13 Pro Max

I am missing my FACE UD and PASSCODE option on i13 pro max. Also my photo and Apple ID have GRAYED OUT. Any suggestions?




[Edited by Moderator]

iPhone 14 Plus, iOS 18

Posted on Jul 4, 2025 4:16 PM

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Question marked as Top-ranking reply

Posted on Jul 4, 2025 4:35 PM

Make sure you don't have any screen time restrictions set up on your iPhone. Go to Settings > Screen Time.


If your Apple Account is greyed out in Settings: Settings > Screen Time > Content & Privacy Restrictions > Accounts or Account Changes should be set to Allow.


If you can't manage your Face ID & Passcode Settings: Settings > Screen Time > Content & Privacy Restrictions > Face ID and Passcode should be set to Allow.


Hope this helps.



3 replies
Question marked as Top-ranking reply

Jul 4, 2025 4:35 PM in response to Just_Me_Linda_B

Make sure you don't have any screen time restrictions set up on your iPhone. Go to Settings > Screen Time.


If your Apple Account is greyed out in Settings: Settings > Screen Time > Content & Privacy Restrictions > Accounts or Account Changes should be set to Allow.


If you can't manage your Face ID & Passcode Settings: Settings > Screen Time > Content & Privacy Restrictions > Face ID and Passcode should be set to Allow.


Hope this helps.



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Face ID and passcode option missing on iPhone 13 Pro Max

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