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Face ID and passcode option missing on iPhone 13 Pro Max

I am missing my FACE UD and PASSCODE option on i13 pro max. Also my photo and Apple ID have GRAYED OUT. Any suggestions?

[Edited by Moderator]

iPhone 14 Plus, iOS 18

Posted on Jul 4, 2025 4:16 PM

Top-ranking reply

k_p95

Level 5

4,344 points

Posted on Jul 4, 2025 4:35 PM

Make sure you don't have any screen time restrictions set up on your iPhone. Go to Settings > Screen Time.

If your Apple Account is greyed out in Settings: Settings > Screen Time > Content & Privacy Restrictions > Accounts or Account Changes should be set to Allow.

If you can't manage your Face ID & Passcode Settings: Settings > Screen Time > Content & Privacy Restrictions > Face ID and Passcode should be set to Allow.

Hope this helps.

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Face ID and passcode option missing on iPhone 13 Pro Max

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