How do I remove Activation Lock on MacBook Air M1?

Subject: Request to Remove Activation Lock on MacBook Air M1 (FVF*******L5)

Dear Apple Support,

My name is Mathews and I am a student from Malawi. I recently purchased a used MacBook Air M1 (2020), Model A2337, with serial number FVF*******L5 on 28 June 2025. After trying to set it up, I discovered that the Mac is Activation Locked and still linked to a previous Apple ID.

Unfortunately, I was not informed about this at the time of purchase, and I have since lost all contact with the seller. I do not know the original owner and have no access to their Apple ID or password.

I am kindly requesting your assistance in determining whether it is possible to remove the Activation Lock. I fully understand and respect Apple’s strict security policies and am only seeking help as a genuine buyer who unknowingly purchased a locked device. I need this MacBook for school purposes.

Here are my details:

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• Name: Mathews
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• Phone (WhatsApp): +265 885 ******
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• MacBook Serial Number: FVF*******L5
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• Country: Malawi
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• Date of Purchase: 28 June 2025
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If required, I am willing to provide my ID or any additional information.

Thank you for your time and consideration.

Sincerely,

Mathews

[Edited by Moderator]

Original Title: LOOKING FOR OWNER OF MACBOOK AIR M1 2020 MODEL NUMBER IS A2337