Can Apple remove Activation Lock on auctioned iPad Pro M4?

Question

Can Apple remove Activation Lock on auctioned iPad Pro M4?

I am in contact with a seller who bought an iPad Pro M4 13 inch. He got this iPad through an auction without knowing it had an iCloud lock from a previous user. He has no way of getting it unlocked through the previous owner. I would like to know if I buy this iPad from the seller, will I be able to disable the iCloud lock through a request with apple support?

[Re-Titled by Moderator]

Original Title: iCloud Lock iPad Pro M4

Posted on Jul 7, 2025 12:38 PM

Reply

Answer 1

shoeluvr13

Level 6

19,135 points

Jul 7, 2025 1:08 PM in response to iPadUserGreen

No. Only the original owner of the iPad and Apple account can remove the activation lock.

Reply

Answer 2

shoeluvr13

Level 6

19,135 points

Jul 7, 2025 1:35 PM in response to iPadUserGreen

Welcome. ☺️ Proof of purchase is referring to the original receipt when brought brand new from an authorized seller.

Reply

Answer 3

Jul 7, 2025 1:22 PM in response to shoeluvr13

I heard that if you have proof of purchase, apple will unlock the device but I am not sure if this applies to 3rd party sellers. Regardless, thank you for the reply :)

Reply

Answer 4

Jul 7, 2025 1:41 PM in response to shoeluvr13

Understood. Thanks again :)

Reply

Can Apple remove Activation Lock on auctioned iPad Pro M4?

Similar questions