Netflix 'Network Error' and 'Update Required' on iPhone 6 with iOS 12.5.7

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Level 1

11 points

Netflix 'Network Error' and 'Update Required' on iPhone 6 with iOS 12.5.7

Hi everyone,

I’ve been using Netflix on my iPhone 6 (iOS 12.5.7) for a long time, and it used to work fine. But recently, the app just gets stuck on the loading screen or gives a “Network Error”, even though my internet connection is okay. I also tried using Safari, but Netflix says “Update Required” and won’t let me log in.

I want to ask:

Did Netflix officially stop supporting older versions of their app for iOS 12?

Or is this a bug, server block, or something that can be fixed?

Has anyone here experienced the same issue — or found a workaround that still works for Netflix on older iPhones?

Any help or explanation would be appreciated. Thanks!

[Re-Titled by Moderator]

Original Title: IPHONE 6

iPhone 6, iOS 12

Posted on Jul 9, 2025 3:24 AM

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Answer 1

Kurtosis12

Level 9

78,320 points

Jul 9, 2025 3:31 AM in response to AngeloLeop

Netflix requires iOS 17 or higher. It will no longer work on your old iPhone 6. You need an iPhone XR or higher.

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Answer 2

Jul 9, 2025 8:04 AM in response to Kurtosis12

In that case, if the OP wants to access Netflix from an iPhone, the OP will need to replace that phone with a newer phone.

The iPhone 6 came out nearly 11 years ago, so it just might be time to move on…

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Answer 3

Jul 9, 2025 5:47 AM in response to AngeloLeop

Netflix may have officially dropped support for iOS 12 some time before the old version of their app stopped working completely.

You could try accessing Netflix via Safari, although I don’t know how well that would work with an outdated mobile version of Safari, if at all.

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Answer 4

Britt6b

Level 1

8 points

Jul 9, 2025 8:36 PM in response to Kurtosis12

True, there are some posts but as I mentioned I didn’t see anything from Netflix specifically. I reached out to support and they confirmed. Sometimes it’s nice to know from the source rather than anecdotally.

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Answer 5

Kurtosis12

Level 9

78,320 points

Jul 9, 2025 7:41 PM in response to Britt6b

Google it, there are dozens of posts about it.

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Answer 6

AngeloLeop Author

Level 1

11 points

Jul 9, 2025 3:34 AM in response to Kurtosis12

Thanks for the reply.

Do you know when exactly Netflix stopped working on older devices like the iPhone 6?

Because I was still able to use it just recently — the last time I used it, it was working fine.

Then just today, it suddenly stopped. At first, I was still logged in but it got stuck on the loading screen even though my internet connection was okay.

So I tried deleting the app and reinstalling it, but now when I log in, it just shows “Network Error.”

This really just started happening today.

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Answer 7

Kurtosis12

Level 9

78,320 points

Jul 9, 2025 7:40 AM in response to Servant of Cats

He said he tried using Safari in his first post but didn't work.

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Answer 8

Kurtosis12

Level 9

78,320 points

Jul 9, 2025 7:43 AM in response to AngeloLeop

Do you know when exactly Netflix stopped working on older devices like the iPhone 6?

Sorry, I dont know but at this point it doesn't really matter.

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Answer 9

Britt6b

Level 1

8 points

Jul 9, 2025 6:04 PM in response to AngeloLeop

This just happened on my device using 12.5.7 yesterday as well! Havent been able to find a Netflix update saying that they they no longer support but assuming that’s the case. 🤷‍♀️☹️

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Netflix 'Network Error' and 'Update Required' on iPhone 6 with iOS 12.5.7

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