I’m trying to remove my ex from Mac Air but it will not let me delete him or rest the Mac as requires his Apple ID password to sign out of FIND MY on this Mac.
I don’t have it and he refused to give it to me to reset the Mac air. He has already said that he doesn’t need anything saved on here.
Thanks
[Re-Titled by Moderator]
Original Title: Mac Air
Only you ex can remove it from their account. They are correct in not sharing their password with you, they can instead remove the Mac from iCloud.com/find Remove a device from Find Devices on iCloud.com - Apple Support
Only you ex can remove it from their account. They are correct in not sharing their password with you, they can instead remove the Mac from iCloud.com/find Remove a device from Find Devices on iCloud.com - Apple Support
Only the Apple ID's owner is able to remove their Apple ID or erase devices, you can contact the Apple Support.
Hi - he has told me that he has already done this, but I’m still not able to reset the laptop.
Unable to remove ex's Apple ID from my MacBook Air
