iphone SE screen frozen even after OS update and still unresponsive after hard reset

If you’ve done a full hard reset holding through to the appearance of the Apple logo and past any sliders that might show, then the next step is a backup, factory reset, and restore.

• Force restart iPhone - Apple Support
• Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support

If problems persist after that is a repair, or replacement. You’ll want the backup anyway.

Why the factory reset? An iPhone with a full file system can encounter corruptions.

If the hardware is failing, I wouldn’t spend on a replacement display for an iPhone SE 2nd, but that’s entirely your decision and not mine.

The six models of MacBook Pro from 2011 can all get to macOS 10.13, which should be enough to back up and reset. There can be an update mentioned within iTunes that is specific to iTunes, and not to macOS. If that update is not loading within iTunes, then restart the Mac and re-connect the iPhone and check again.

Sounds like something isn’t working properly with your iPhone. I suggest you have the iPhone taken a look at your nearest Apple Store’s Genius Bar or Apple Authorized Service Provider. Because of your iPhone’s age, there could be many reasons for this occurring such as a failing battery or display.

Genius Bar Reservation and Apple Support Options - Apple

jjbonbon wrote:

after the reset its asking me to enter my pass code, but i cant

also when i plug into my mac its no longer even showing up on the mac

ive been using icloud for years and all my photos etc are uploading to it. most recent upload was a few days before the screen stopped working. Am i right in thinking that this means a full backup of my phone is also already there on my icloud?

It can mean your iCloud Photos are backed up, but we dont know about your iPhone’s content. You can go to appleid.apple.com and check when your iPhone was last backed up to iCloud.

jjbonbon wrote:

after the reset its asking me to enter my pass code, but i cant

also when i plug into my mac its no longer even showing up on the mac

ive been using icloud for years and all my photos etc are uploading to it. most recent upload was a few days before the screen stopped working. Am i right in thinking that this means a full backup of my phone is also already there on my icloud?

If the iPhone is bricked, then you can lose anything not hosted elsewhere, and not otherwise already backed up.

Log into iCloud.com using your Apple,Account, and check what you have available there. That can include Photos, any files stored in iCloud Files, any iCloud backups performed, etc.

You may need to either recover access to your Apple Account, or (probably better) work with your carrier to relocate your trusted telephone number to a working device. This to regain access to iCloud without access to a trusted device available, assuming this iPhone is your only trusted device.

Restart your iPhone or iPad. · Make sure your screen is clean and free of any debris or water. · Disconnect any Lightning or USB-C accessories.

If the screen isn't working on your iPhone or iPad

تحديث لايفون ٧ بلس

Ahmeddrizq11 wrote:

تحديث لايفون ٧ بلس

iPhone 7, and iPhone 7 Plus, can update to iOS 15, and no further.