iPhone becomes unresponsive when trying to update software


[Edited by Moderator]

Original Title: My phone keep hanging whenever I tap software update

iPhone 7, iOS 14

Posted on Jul 16, 2025 11:42 AM

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Question marked as Top-ranking reply

Posted on Jul 16, 2025 3:18 PM

iOS 15.8.4 is the absolute highest an iPhone 7 can be updated to. Since you have skipped a lot of updates on your phone, use your computer to update it. See how to do that here --> Update your iPhone, iPad, or iPod touch with iTunes - Apple Support Or, if you're using a Mac --> Update your iPhone, iPad, or iPod touch with the Finder - Apple Support



7 replies
Question marked as Top-ranking reply

Jul 16, 2025 3:18 PM in response to mufutiat209

iOS 15.8.4 is the absolute highest an iPhone 7 can be updated to. Since you have skipped a lot of updates on your phone, use your computer to update it. See how to do that here --> Update your iPhone, iPad, or iPod touch with iTunes - Apple Support Or, if you're using a Mac --> Update your iPhone, iPad, or iPod touch with the Finder - Apple Support



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iPhone becomes unresponsive when trying to update software

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