Sudden requirement for password on LaCie 14TB d2 external drive

Have been using this LaCie 14TB d2 external drive for 8 months; it did not require a password for access.

Two days ago, i plugged it in and connected to my iMac Retina 5K, 27-inch, 2020 running Sequoia 15.5.

First thing it did was require a password.

i don't know the password, never set one, never used one.

Believe it (or not), it was set up as APFS Volume not encrypted.

Now Disk Utility reports it is APFS (Encrypted).

Am i losing my mind?

Not willing to erase it; too many pictures.

(nope, not yet backed up)


just trying to understand the process of what happened

did i screw up my password chain?

Any suggestions and comments?

thank you



[Edited by Moderator]

iMac 27″, macOS 15.5

Posted on Jul 18, 2025 9:06 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2025 9:31 AM

Let's see if we can find out what may have happened.


If the drive was previously formatted as APFS (non-encrypted) and has now mysteriously changed to APFS (Encrypted) without you knowingly initiating it, then something triggered a reformat or a conversion at the file system level.


AFAIK, the most common scenarios for this include:

  • FileVault-style encryption prompted or applied unintentionally, possibly during a macOS update or a migration process. Although FileVault itself targets internal disks, external APFS volumes can be encrypted via Finder or Disk Utility prompts that resemble permissions alerts.
  • Access via another user account or device (yours or someone else’s) may have inadvertently prompted encryption—sometimes even just clicking the “Encrypt” option from the Finder context menu can do it.
  • A macOS system bug or miscommunication between iCloud Keychain and Disk Utility could have stored a password silently and encrypted the volume behind the scenes. There have been scattered reports in Sequoia and late Sonoma builds of system-side changes affecting APFS volumes after reconnecting them post-update.


In all or these situations, macOS will prompt for the password used at the time of encryption, not your admin password unless you were logged in and initiated it.


Now that you know potentially why, and before going down the data recovery rabbit hole, what can you do about it?


I suggest starting with trying common passwords or your iCloud password. Those would be:

  • Your Mac's user account password.
  • Your Apple Account password.
  • If you’re using iCloud Keychain, open Keychain Access and search for the volume name; there’s a chance the encryption password is stored there.


Next, check for saved passwords in iCloud Keychain:

  • Open System Settings > Passwords (or Safari > Preferences > Passwords), authenticate, and search for the drive name.
  • Also, open Keychain Access, check both login and iCloud keychains, and search for anything resembling your external drive.


Next, let's try to find out what type of encryption this drive has. We will do this using the following command in the Terminal: diskutil apfs list


Look for the volume’s encryption status, its UUID, and whether it has a "locked" state. This gives you clues about what kind of encryption was applied (e.g., FileVault-style or native APFS encryption).


Should you be successful to gain access via a password at this time, I strongly suggest that you immediately clone this drive, using something like Carbon Copy Cloner, SuperDuper!, or the dd command in the Terminal to another 4TB drive. That buys you peace of mind before experimenting further.


Lastly, if you can’t get in and nothing is working, data recovery companies (DriveSavers, Ontrack, etc.) can often brute-force password-protected APFS drives if the encryption was shallow or poorly applied. But this gets expensive quickly, and success isn’t guaranteed.


Could You Have Screwed Up the Password Chain? Yes, but not intentionally. If you clicked something or confirmed a Finder popup (especially during or after an OS upgrade), the system may have interpreted it as permission to encrypt the drive — often without clear feedback.

Similar questions

4 replies
Question marked as Top-ranking reply

Jul 19, 2025 9:31 AM in response to pablopixo

Let's see if we can find out what may have happened.


If the drive was previously formatted as APFS (non-encrypted) and has now mysteriously changed to APFS (Encrypted) without you knowingly initiating it, then something triggered a reformat or a conversion at the file system level.


AFAIK, the most common scenarios for this include:

  • FileVault-style encryption prompted or applied unintentionally, possibly during a macOS update or a migration process. Although FileVault itself targets internal disks, external APFS volumes can be encrypted via Finder or Disk Utility prompts that resemble permissions alerts.
  • Access via another user account or device (yours or someone else’s) may have inadvertently prompted encryption—sometimes even just clicking the “Encrypt” option from the Finder context menu can do it.
  • A macOS system bug or miscommunication between iCloud Keychain and Disk Utility could have stored a password silently and encrypted the volume behind the scenes. There have been scattered reports in Sequoia and late Sonoma builds of system-side changes affecting APFS volumes after reconnecting them post-update.


In all or these situations, macOS will prompt for the password used at the time of encryption, not your admin password unless you were logged in and initiated it.


Now that you know potentially why, and before going down the data recovery rabbit hole, what can you do about it?


I suggest starting with trying common passwords or your iCloud password. Those would be:

  • Your Mac's user account password.
  • Your Apple Account password.
  • If you’re using iCloud Keychain, open Keychain Access and search for the volume name; there’s a chance the encryption password is stored there.


Next, check for saved passwords in iCloud Keychain:

  • Open System Settings > Passwords (or Safari > Preferences > Passwords), authenticate, and search for the drive name.
  • Also, open Keychain Access, check both login and iCloud keychains, and search for anything resembling your external drive.


Next, let's try to find out what type of encryption this drive has. We will do this using the following command in the Terminal: diskutil apfs list


Look for the volume’s encryption status, its UUID, and whether it has a "locked" state. This gives you clues about what kind of encryption was applied (e.g., FileVault-style or native APFS encryption).


Should you be successful to gain access via a password at this time, I strongly suggest that you immediately clone this drive, using something like Carbon Copy Cloner, SuperDuper!, or the dd command in the Terminal to another 4TB drive. That buys you peace of mind before experimenting further.


Lastly, if you can’t get in and nothing is working, data recovery companies (DriveSavers, Ontrack, etc.) can often brute-force password-protected APFS drives if the encryption was shallow or poorly applied. But this gets expensive quickly, and success isn’t guaranteed.


Could You Have Screwed Up the Password Chain? Yes, but not intentionally. If you clicked something or confirmed a Finder popup (especially during or after an OS upgrade), the system may have interpreted it as permission to encrypt the drive — often without clear feedback.

Aug 1, 2025 3:30 PM in response to pablopixo

Even though your internal startup disk shows FileVault as "Off" in System Settings, that doesn’t apply to external drives. macOS supports separate encryption for external volumes using APFS encryption (or legacy HFS+ encryption), and when Disk Utility or Finder says “FileVault: Yes (Locked),” it’s just shorthand for the encryption type.


Unfortunately, without the exact password used during encryption, there is no way to decrypt the volume. Apple’s disk encryption (whether FileVault or APFS-encrypted volumes) is military-grade — there are no backdoors, and no recovery key means no access. That said, here are a few suggestions that might help recover the password or narrow it down:


Check Keychain Access

  • Open Keychain Access.
  • Search for the volume name of the LaCie drive or anything with “disk”, “volume”, or the drive label.
  • Look for an item labeled like “Encrypted Volume Password” or “APFS Volume Unlock”. If you find one, double-click it and choose "Show Password" (you’ll need your Mac’s login password).


iCloud Keychain

If iCloud Keychain is enabled and you’ve ever allowed a password save, try syncing again or logging in to your iCloud on another trusted Apple device. The password might be stored there, even if it’s not visible in the macOS Passwords pane.


Try Terminal Unlock

  • From the Terminal results you provided, try: diskutil apfs unlockVolume disk3s1
  • You’ll be prompted for the password. This is the same one you’ve been trying, but sometimes the terminal prompt triggers better memory associations. If you had a recovery key, this is where it would go too.


Metadata Clues

  • Open Disk Utility, right-click the volume, and choose Get Info
  • Sometimes the name or other metadata (like creation/modification dates) can trigger a password memory — especially with that "numbers\&dates" hint.


If none of that works, the sad truth is that your data is locked behind that encryption wall, and without the key, it’s irretrievable. No third-party software can brute-force Apple’s encryption within any reasonable timeframe.


I’d suggest holding on to the drive in case a password or clue eventually surfaces. But going forward, definitely avoid enabling disk encryption without a rock-solid password manager or recovery key strategy.

Aug 1, 2025 9:03 AM in response to Tesserax

Thanks very much, Tesserax. Your very detailed and logical response is very helpful. Terminal provided this:


FileVault: Yes (Locked) Yikes! To my knowledge, i have never used FileVault, have no password, nor key. In System Settings > Privacy & Security > FileVault is "Off"


Most of the articles i have found address FileVault issues for the sign-in for the entire computer, not just isolated case of only one external drive. I am not locked out of my Start Up Drive. I am surprised that Disk Utility could read the basic information on this drive.


I have attempted all the passwords associated with this computer of which i am aware, plus others. The hint is "numbers&dates", so i tried all the birthdays i know. No luck on unlocking the FileVault, nor going through Passwords am i able to find any references to this particular drive.


I purchased this LaCie 14TB d2 external hard drive from B&H in December 2024 and have been using it successfully since April 2024 until the day i posted my issue on Community earlier this month.


During this time i began using Duck Duck Go as my browser and search engine, copying and syncing my passwords from Safari to Duck Duck Go. I continued to have complete access to this LaCie Hard Drive until i didn't.


Sadly and stupidly, the photographs on this LaCie 14TB were in preparation for backing up to a newer and larger hard drive, but that didn't happen in time. Same old sob story.


Is there a way to use FireVault to unlock the encryption? thank you for any further suggestions you might have. Learning is always painful!!


Paul


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Sudden requirement for password on LaCie 14TB d2 external drive

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.