My new iPhone 16 Pro Max is overheating and shutting down

Almost too hot to hold….im charging several X a day



[Re-Titled by Moderator]

Original Title: my brand new iphone 16 pro max isnoverheating and shutting dow

iPhone 16 Pro Max, iOS 18

Posted on Jul 18, 2025 9:02 PM

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Question marked as Top-ranking reply

Posted on Jul 18, 2025 9:17 PM

How "new" is "new"?


If the phone is less than 14 days old and you bought from Apple, return the phone for a refund.


Otherwise, you need to make an appointment at the Apple Store / Genius Bar or an authorized Apple repair shop to get the phone carefully checked and tested.


You can find a list of authorized service shops in your area using this link:


Find Locations






2 replies
Question marked as Top-ranking reply

Jul 18, 2025 9:17 PM in response to daun177

How "new" is "new"?


If the phone is less than 14 days old and you bought from Apple, return the phone for a refund.


Otherwise, you need to make an appointment at the Apple Store / Genius Bar or an authorized Apple repair shop to get the phone carefully checked and tested.


You can find a list of authorized service shops in your area using this link:


Find Locations






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My new iPhone 16 Pro Max is overheating and shutting down

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