Shortcut automation error in WhatsApp on iPhone

Hello, I'm using WhatsApp version 2.25.20.75. After updating the WhatsApp, the Shortcut automation stopped working and shows this error: 'Could not run Send Message – there was a problem communicating with the app.please help...


[Re-Titled by Moderator]

Original Title: shortcut automation iphone when run showing error could not run send message there was a problem communicating with the app.

iPhone XR, iOS 18

Posted on Jul 21, 2025 5:36 AM

Reply
1 reply

Jul 21, 2025 6:43 AM in response to RRAUSHAN

That's not surprising. WhatsApp is owned by Meta, and they end up having to update their apps a LOT because they are buggy. You could try deleting the automation shortcut and then try setting it up again and hope that works. But if it doesn't, this may well be another in a long line of bugs introduced by Meta and you'd be advised to contact them for help. Apple doesn't own WhatsApp.

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Shortcut automation error in WhatsApp on iPhone

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