Hello. My iPhone is activation locked. I accidentally signed into someone else’s Apple ID that I found online. Now this person is asking for money.
I am the owner of the iPhone and I still have the original box with the serial number.
Please help me unlock it. Thank you.
[Re-Titled by Moderator]
Original Title: Activation locked
iPhone 16 Pro Max
aylara196 wrote:
I can easily prove that this is my phone, I have a box.
1) This isn't official Apple Support. The people here are just other Apple users like yourself.
2) Read the information at https://al-support.apple.com/#/getsupport I don't think there is a set fixed time to get a response. It will likely depend upon how many requests they have and how many people in that department.
3) A box is very, very unlikely to be enough. Apple typically requires you present the original bill of sale for the iPhone from an official Apple authorized dealer or Apple itself. A receipt from a third party sale is not enough, nor is a box alone. In that case you unfortunately made the person whose account you used to sign in a permanent gift of your iPhone and you will have to buy a replacement.
aylara196 wrote:
I can easily prove that this is my phone, I have a box.
1) This isn't official Apple Support. The people here are just other Apple users like yourself.
2) Read the information at https://al-support.apple.com/#/getsupport I don't think there is a set fixed time to get a response. It will likely depend upon how many requests they have and how many people in that department.
3) A box is very, very unlikely to be enough. Apple typically requires you present the original bill of sale for the iPhone from an official Apple authorized dealer or Apple itself. A receipt from a third party sale is not enough, nor is a box alone. In that case you unfortunately made the person whose account you used to sign in a permanent gift of your iPhone and you will have to buy a replacement.
aylara196 wrote:
They offered me free apps and I just believed them😭After I logged in, my phone was locked and I needed a password to log in. I realized that I had been deceived. Having written to the support service, I have not yet received a response. I do not know what to do. I can easily prove that this is my phone, I have a box. And by writing here, I'm waiting for support.
You fell for a scam.
You cannot remove the Activation Lock, and we cannot remove it. It's almost certain that the box is not going to be good enough proof of ownership to convince Apple to remove it. It would be very unwise to pay the scammers the extortion money that they demand – even if you did pay it, there is no guarantee that they would not demand more or that they would ever unlock the phone.
You are now the owner of a "brick" and a very expensive lesson in why you should never log into someone else's Apple ID. (With the possible exception of one belonging to a close family member you would trust with your life, and then only if there was very good reason.)
Not sure why you would sign into some else’s account; that should never happen.
see https://al-support.apple.com/#/getsupport
you’ll need your original receipt from Apple or an Apple authorized reseller.
Follow the link provided and submit the required information.
They offered me free apps and I just believed them😭After I logged in, my phone was locked and I needed a password to log in. I realized that I had been deceived. Having written to the support service, I have not yet received a response. I do not know what to do. I can easily prove that this is my phone, I have a box. And by writing here, I'm waiting for support.
I've sent a message of support, but how long will it take? Besides, will they be able to unlock it? Sorry for bother
Activation locked iPhone due to accidental Apple ID sign-in
