Apple ID funds not credited and no purchase history

I added fund to my Apple ID but it's not credited yet and there is no purchase history as well but my money was deducted from back. It was done thrice. It’s really frustrating. Can you anyone please help asap?


[Edited by Moderator]

Original Title: Fund not credited

iPad, iPadOS 18

Posted on Jul 23, 2025 9:13 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 23, 2025 9:25 AM

Read this article about how to check your Apple ID balance.--> Check your Apple Account balance - Apple Support

- If you think that your Apple ID balance is incorrect, sign out of the App Store or iTunes Store, then sign back in and check the balance again. If you still think that the balance is incorrect, check your purchase history to see if a subscription renewed or you bought an item that used the funds. Read this support article for directions about how to see your purchase history in the App Store or iTunes Store [mobile device, computer, or web] --> View your purchase history for the App Store and other Apple media services - Apple Support


If you still have problems:


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple Support - Apple Support


For a UPI transfer, this post UPI payment is successful but funds not a… - Apple Community has an image where it says: "Payments may take up to 3 working days to be reflected in your account". Remember that weekends and holidays are not workdays. Comments about slow UPI transfers are common on this forum.


2 replies
Question marked as Top-ranking reply

Jul 23, 2025 9:25 AM in response to vrinda129

Read this article about how to check your Apple ID balance.--> Check your Apple Account balance - Apple Support

- If you think that your Apple ID balance is incorrect, sign out of the App Store or iTunes Store, then sign back in and check the balance again. If you still think that the balance is incorrect, check your purchase history to see if a subscription renewed or you bought an item that used the funds. Read this support article for directions about how to see your purchase history in the App Store or iTunes Store [mobile device, computer, or web] --> View your purchase history for the App Store and other Apple media services - Apple Support


If you still have problems:


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple Support - Apple Support


For a UPI transfer, this post UPI payment is successful but funds not a… - Apple Community has an image where it says: "Payments may take up to 3 working days to be reflected in your account". Remember that weekends and holidays are not workdays. Comments about slow UPI transfers are common on this forum.


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Apple ID funds not credited and no purchase history

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