How can I sell my iPhone to Apple if I have a problem with it? Do Apple has agents in every country?

I want to sell my iPhone back to Apple because I can no longer use it. I bought it secondhand, and it has gone into activation lock, and the person from whom I bought it is nowhere around.

iPhone 6s, iOS 15

Posted on Jul 25, 2025 7:45 PM

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Question marked as Top-ranking reply

Posted on Jul 25, 2025 8:13 PM

You do have a problem. And your problem is you likely bought a stolen iPhone, which Apple will not only NOT buy from you, but Apple won't help you unlock it for anyone to use. So you have a totally useless and valueless phone, which cannot be used.


The only thing you can do with the phone is recycle it responsibly. You can drop it off at any Apple Store.


Read this too --> The All Too Common SAD Reality of Buying … - Apple Community

3 replies
Question marked as Top-ranking reply

Jul 25, 2025 8:13 PM in response to Ben8785

You do have a problem. And your problem is you likely bought a stolen iPhone, which Apple will not only NOT buy from you, but Apple won't help you unlock it for anyone to use. So you have a totally useless and valueless phone, which cannot be used.


The only thing you can do with the phone is recycle it responsibly. You can drop it off at any Apple Store.


Read this too --> The All Too Common SAD Reality of Buying … - Apple Community

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How can I sell my iPhone to Apple if I have a problem with it? Do Apple has agents in every country?

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