Hi my daughter needs to get latest software and she cannot upgrade as she does not have the storage. We deleted 100’s of photos and videos, off loaded and deleted the apps and it did nothing. No movement at all and she can’t use her phone. Any advice? :)
[Re-Titled by Moderator]
Original Title: Cannot free up space on 14pro
iPhone 13, iOS 18
Photos eat up a lot of storage, but when you delete them, they actually go into the Recently Deleted folder, where they stay for 30 days to give you the option to restore them if you want. You need to open the Photos App and look for Recently deleted, and delete them there. But be advised, if she syncs with iCloud, the photos will be removed from not only her iPhone, but iCloud as well. Can she afford to lose all of her photos permanently?
Clearly, the phone your daughter uses doesn't meet her storage needs. Once purchased, there is no way to add memory, so the next time you buy her an iPhone, make sure you buy one with enough memory.
You may have more luck using your computer to update her iPhone --> Update your iPhone, iPad, or iPod touch with iTunes - Apple Support
Photos eat up a lot of storage, but when you delete them, they actually go into the Recently Deleted folder, where they stay for 30 days to give you the option to restore them if you want. You need to open the Photos App and look for Recently deleted, and delete them there. But be advised, if she syncs with iCloud, the photos will be removed from not only her iPhone, but iCloud as well. Can she afford to lose all of her photos permanently?
Clearly, the phone your daughter uses doesn't meet her storage needs. Once purchased, there is no way to add memory, so the next time you buy her an iPhone, make sure you buy one with enough memory.
You may have more luck using your computer to update her iPhone --> Update your iPhone, iPad, or iPod touch with iTunes - Apple Support
Try Force Restarting the phone --> Force restart iPhone - Apple Support
Update options:
There are only 2 ways to update an iOS/iPadOS. Know how to...
Hi thanks for answering :). We did delete. The storage is the same ? Any suggestions ? :(
Unable to update iPhone 14 Pro software due to storage issue
