iphone locked while changing password and stuck with change password screen

iphone gave a popup that password was expired and while changing it, it was locked by accident. Afterwards, I am unable to unlock the phone as the "passcode expired" popup message is shown constantly, but the phone isn't responding. Can you please let me know how do move forward? Thanks.

iPhone 13, iOS 18

Posted on Jul 27, 2025 2:15 PM

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Question marked as Top-ranking reply

Posted on Jul 27, 2025 4:18 PM

"iphone locked while changing password and stuck with change password screen: iphone gave a popup that password was expired and while changing it, it was locked by accident. Afterwards, I am unable to unlock the phone as the 'passcode expired' popup message is shown constantly, but the phone isn't responding. Can you please let me know how do move forward? Thanks."

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About "Passcode Expired":

If your iPhone says "Passcode Expired," it may be due to security policies from a work or school email account, or a just configuration profile. You can resolve this by changing your passcode in the Settings app under Face ID & Passcode. Being it is stalled, try a Force Restart: Force restart iPhone - Apple Support


1 reply
Question marked as Top-ranking reply

Jul 27, 2025 4:18 PM in response to vkumar_apple

"iphone locked while changing password and stuck with change password screen: iphone gave a popup that password was expired and while changing it, it was locked by accident. Afterwards, I am unable to unlock the phone as the 'passcode expired' popup message is shown constantly, but the phone isn't responding. Can you please let me know how do move forward? Thanks."

-------


About "Passcode Expired":

If your iPhone says "Passcode Expired," it may be due to security policies from a work or school email account, or a just configuration profile. You can resolve this by changing your passcode in the Settings app under Face ID & Passcode. Being it is stalled, try a Force Restart: Force restart iPhone - Apple Support


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iphone locked while changing password and stuck with change password screen

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