Bluetooth connectivity issue on my iPhone 14 Pro Max iOS 18.5

I’ve been struggling in my fight against the Bluetooth connectivity issue for months on my iPhone 14 Pro Max iOS 18.5.

Seems the BT functionality drops once you’re more than 2 FT from the connected equipment and becomes choppy.

It’s gotten to the point where this happens when the phone is in my right pocket and I’m using my left earbud (or vice versa).

NOTHING done on the users end (restart, reinstall, factory reset, etc.) has made any progress.

[Edited by Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Jul 28, 2025 10:44 AM

Top-ranking reply

ChrisJ4203

Level 10

237,391 points

Posted on Jul 28, 2025 11:36 AM

Does this happen to all Bluetooth devices, or is this only with the earbuds you use to describe the problem? With Bluetooth the problem can be either one of the devices. If the earbuds range works well with other devices then that would narrow it down to the phone. Your best bet would be to have the device examined and diagnosed by Apple. See this, Genius Bar Reservation and Apple Support Options - Apple

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Bluetooth connectivity issue on my iPhone 14 Pro Max iOS 18.5

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